Coronavirus: What You Need to Know
AD-57 COVID-19 RESOURCES CENTER
Welcome to the 57th Assembly District's COVID-19 Resources Center where you can find up-to-date and accurate information about the current public health crisis.
Message from Assemblymember Calderon:
We are facing a crisis unlike anything I have seen in my lifetime. This is a time for government to step up like never before. For the foreseeable future, my office will remain open and I will continue working to serve our district and state.
While we are not able to take meetings in-person, my staff is available by phone or email to help any constituent navigate these times.
I am staying in constant communication with my colleagues, local leaders, law enforcement, and medical professionals to help ensure they have what they need to serve the community. My staff and I will spend every day working to bring you accurate information and to answer your questions.
I'm proud of everyone who has worked together to fight this pandemic and help vulnerable members of our community. Although we will stay apart physically through this crisis, we must at the same time pull closer as a community.
District Office – (562) 692-5858
Capitol Office – (916) 319-2057
Email – Assemblymember.Calderon@assembly.ca.gov
Whether you are a resident, small business owner, educator, parent, or nonprofit, my office remains committed to ensuring you have access to the resources you need to stay safe, healthy, and to maintain your livelihood.
Please use this page to find a list of government programs and assistance that may be available to you and your family.
If you need help with any government agencies, please contact my District Office at (562) 692-5858 or send me an email at Assemblymember.Calderon@assembly.ca.gov.
State Resources and Programs
Official California COVID-19 Website
A one-stop website for current information, guidelines, resources, and safety tips related to COVID-19.
Employment Development Department
For information on or to sign up for paid sick leave, paid family leave, disability, unemployment, and more.
Hearing impaired (TTY): 1-800-547-9565
California Department of Public Health
For comprehensive information and guidance including adults in senior care, gathering guidelines, guidance for immigrants, healthcare coverage, and more.
A platform connection COVID-19 displaced workers with over 70,000 job opportunities in critical industries.
Labor & Workforce Development Agency
For COVID-19 related information and guidance for employers, workers, business owners, and families.
Covered California & Medi-Cal
To enroll in healthcare coverage including Covered California and Medi-Cal
Franchise Tax Board
For taxpayers and business owners to learn more about the current July 15th tax deadline extension.
Department of Motor Vehicles
For information on the DMV's message on COVID-19.
To schedule an appointment:
Department of Insurance
For information on insurance-related state programs and protections.
Department of Veteran Affairs
For assistance to veterans including healthcare, housing, education, and other services.
Small Business Finance Center/IBank
For information on loans and other assistance programs for small businesses and entrepreneurs.
Assembly Democratic Caucus
Employees, gig workers, unemployed and retired Californians can use this tool to estimate how much money they could be expecting from the economic stimulus measures.
Human Services and Employment
Governor Newsom has launched a campaign to protect the health and well-being of older Californians during the COVID-19 pandemic. This campaign, called "Stay Home. Save Lives. Check in.", is designed to help combat social isolation and food insecurity among Californians over the age of 65.
"Stay Home. Save Lives. Check in." Hotline: 833-544-2374
2-1-1, administered by the United Way, is a 24/7 hotline that works to connect people to local resources.
If your hours have been reduced or your employer has shut down operations, or you are not able to work because your child's school is closed and you need to care for them due to Coronavirus, you can file an Unemployment Insurance claim.
If you're unable to work because you are caring for a sick or quarantined family member with COVID-19, you can file a Paid Family Leave claim.
If you or a family member is sick, there is paid sick leave or other paid leave available. The Labor and Workforce Development Agency has more information about potential benefits, including an informative chart displaying and explaining these benefits.
The Pandemic Unemployment Assistance (PUA) is a new program created in the federal stimulus law. EDD website will soon include instructions on how to apply for self-employed workers, including for those may have already applied for benefits and were not found eligible for the regular state-administered UI program.
Utilities and Communications
The Federal Communications Commission (FCC) created the Keep Americans Connected Pledge, urging service providers pledge to maintain everyone's access to broadband and telephone connectivity during these times. To date, over 650 service providers nationwide have signed on, agreeing to the following:
- Not terminate service to any residential or small business customers because of their inability to pay their bills;
- Waive any late fees that any residential or small business customers incur because of their economic circumstances; and
- Open its Wi-Fi hotspots to any American who needs them.
Southern California Edison is temporarily ceasing disconnections for customers that cannot make payments due to COVID-19. For more information, visit:
Low income customers may qualify for the California Alternate Rates for Energy (CARE), which can potentially receive a 30-35% discount on their electric bill and potentially a 20% discount on their natural gas bill.
Families whose household income slightly exceeds the CARE allowances will qualify to receive Family Electric Rate Assistance Program (FERA), which applies an 18% discount on their electricity bill. For information, visit:
The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who have special energy needs due to qualifying medical conditions. The program includes two different kinds of assistance: 1) A lower rate on one's monthly energy bill, and 2) Extra notification in advance of a Public Safety Power Shutoff. For more information, visit:
The Energy Crisis Intervention Program (ECIP), administered under the federally funded Low-Income Home Energy Assistance Programs (LIHEAP), provides assistance to low-income households that are in a crisis situation. LIHEAP also offers low cost weatherization, basic education on energy efficient measures, and energy budget counseling. For income requirements, go to:
Federal Stimulus Package
Federal stimulus payments will be distributed during the month of April. Stimulus payments are calculated based on 2019 tax returns. For those who have yet to file, calculations will be based on 2018 tax returns.
Tax filers with adjusted gross income up to $75,000 for individuals and up to $150,000 for married couples filing joint returns will receive the full payment of $1,200 and $2,400, respectively.
Payments reduce $5 for every $100 above the $75,000/$150,000 threshold. Individuals with income exceeding $99,000 and joint filers' income exceeding $198,000 aren't eligible.
For every qualifying child age 16 or under, an additional $500 will be added to your stimulus check, with a similar phasing down for those with higher incomes. For example, individuals and joint filers would not be eligible for the child credit if they have one child and incomes exceeding $109,000 and $208,000, respectively.
Those receiving unemployment insurance will receive an extra $600/week for up to four months.
Gig workers/independent Contractors are encouraged to apply, although it is currently unclear how much stimulus money they will be eligible to receive.
Social Security recipients are eligible for stimulus money and do not need to file taxes.
For updates and more information, visit:
Business and Consumer Services
If your business has suffered substantial economic distress as a result of COIVD-19, you can apply for a low-interest federal disaster loan or the state Small Business Loan Guarantee and the Jump Start Program.
The California Department of Insurance has asked insurers for flexibility on late payments, and flexibility on potentially excluded auto insurance claims, especially with respect to restaurant employees that are delivering food to customers and get into an auto accident while in their work capacity.
Financial Relief With Banking Institution
The State is working to ease the financial impact of COVID-19 on residents who are struggling to pay their mortgage and bills. Under the Governor's proposal, Californians who are struggling with the COVID-19 crisis may be eligible for relief, including a 90-day grace period for all mortgage payments, after contacting their financial institution.
Get Financial Help
You must contact your mortgage servicer to request relief. Whether your mortgage is government-backed or not, mortgage services are not providing relief automatically.
Government-backed mortgages are being provided a forbearance (payment deferral) period under the federal CARES Act. This provides up to 360 days of forbearance, though servicers will likely offer 90 days with opportunities to extend later. Once the forbearance expires, borrowers will need to work with their mortgage servicer to agree on a repayment plan for deferred payments.
Governor Newsom has announced a mortgage relief agreement with Citigroup, JPMorgan Chase, US Bank and Wells Fargo, plus 200 state-chartered banks and credit unions. Borrowers must check with their mortgage servicer to request relief, but the agreement offers a 90-day grace period for mortgage payments. The Department of Business Oversight has provided two links for information regarding a moratorium on mortgage payments:
Contact information for banks providing mortgage relief:
General information on mortgage and fee relief:
California Income Tax Relief
The Franchise Tax Board and the Internal Revenue Service has extended the tax deadlines to July 15, 2020, three months after the normal deadline for Americans to submit their returns.
The April 10th, 2020 property tax deadline has not been extended, though late penalties can be waived in some circumstances related to COVID-19. Constituents should check with the Los Angeles County Tax Collector:
Department of Motor Vehicles
All DMV field offices are closed. For online DMV services, such as renewing your driver license, ID card, or car registration, visit:
Beginning April 2nd, title transfer and vehicle registration renewal services will be available through the DMV Virtual Office, allowing for necessary documents to be uploaded and processed by a DMV customer service representative. With more virtual services to be offered, visit https://virtual.dmv.ca.gov/ to utilize the DMV Virtual Office.
The federal deadline of REAL ID enforcement has been extended to October 1, 2021.
On April 1, the DMV announced that seniors (age 70 and older) with an expiring driver license will receive a 120-day extension in the mail. Eligible drivers will receive a paper license extension in the mail beginning in the next two weeks. The expiration dates will reflect a minimum of 120 days before renewal is required.
Insurance Premium Refund Order
California's Stay at Home order has resulted in a vast decrease of private and commercial drivers on the road, decreasing the projected risk expected by auto insurance companies. On April 13th, California Department of Insurance Commissioner Ricardo Lara ordered auto insurers provide relief to policyholders by providing a premium refund for the months of March and April. Refunds will be an average percentage based on estimated change in risk or exposure to insurers, and there is no requirement that premiums will be reimbursed 100%. Commissioner Lara’s order extends beyond auto insurance, with the full list of negatively impacted insurance policyholders identified by the Commissioner as follows:
- Private passenger automobile insurance
- Commercial automobile insurance
- Workers' compensation insurance
- Commercial multiple peril insurance
- Commercial liability insurance
- Medical malpractice insurance
- Any other line of coverage where the measures of risk have become substantially overstated as a result of the pandemic.
Insurers can provide relief via a premium credit, reduction, return of premium, or other appropriate premium adjustment within the next four months. If Stay at Home orders extend past May, Commissioner Lara will make the appropriate adjustments. For update to date information from the California Department of Insurance, visit http://www.insurance.ca.gov.
The California Department of Education has resources for remote learning, grading, internet access and more on their website:
California Department of Education has a "CA Meals for Kids" mobile app that helps students and families find California Afterschool and Summer Meal Program Sites during COVID-19 closures. Download the app here:
Higher Education Financial Aid/Student Loans:
The federal government has announced that federal student loan payments can be deferred for 60 days and interest rates will temporarily be reduced to 0%. More information can be found here:
The California Student Aid Commission does not predict any changes or disruptions to the state financial aid program, including the Cal Grant. More information can be found here:
Students with private student loans can't contact their loan servicer directly and ask for relief, including pausing payments and stopping interest during the pause.
Parks and Recreation
State Parks in California will remain open, though state park parking lots are closed to reduce visitor numbers. Californians are encouraged to enjoy the outdoors near their homes and practice social distancing while at parks.
Vehicle access has been closed to all 280 California state parks, with several parks closing all together. For a running list of park closures, visit:
The LA County Department of Health has temporarily closed all public beaches, trails and trailheads until April 19th, 2020.
Theme parks, concerts, festivals and ski resorts have all been closed or postponed throughout California.
The Entertainment Industry Foundation (EIC) created the COVID-19 Response Fund for impacted workers. For more information and to make donations, visit:
Our local cities continue to offer essential services to residents. Please see below resources available in our Assembly District 57 cities and communities.
City of La Habra Heights:
Information on essential businesses, precautions in place, and places you cannot visit:
City of La Mirada:
General requests for service from the City may be submitted through the My La Mirada app or by calling City Hall at (562) 943-0131. Business licenses, project development reviews, and building permits will be processed digitally from the City's website. Building inspections are also continuing uninterrupted.
The Senior Center will distribute five frozen meals a week. City personnel will deliver meals to senior residents who are homebound or unable to pick up their meals in person. For more information, call the Senior Center at (626) 448-0131, M-F from 9 am to 5 pm.
City of Industry:
The city in conjunction with the Industry Business Council have provided a website with links to federal, state, and local resources.
Norwalk Emergency Operation Center – Hotline (562) 929 – 5760 (available Monday-Friday 8 a.m. – 8 p.m.)
(Refer to County 211)
City of La Puente:
City Hotline is available for resident concerns and resource information: (626) 855-1511 (Monday-Friday 7:30 a.m. - 7:30 p.m.). The La Puente Emergency Operations Center (EOC) has been activated in response to the current situation. For senior assistance - meals are available every Thursday at the Senior Center. Food delivery service can be arranged by calling the hotline. City's Dial-a-Ride transit service for seniors is available by calling 626-330-4000.
Contact the City of Whittier at (562) 567-9999 with inquiries. Both branches of the YMCA of Greater Whittier are offering free meals for children and youth 0-18, as well as childcare with priority given to local parents who are first responders. You may call (562) 907-6530 to learn more. Anyone interested in providing a blood donation through the American Red Cross may attend one of the following local events:
- April 6, 8, 20 & 27: 12 - 6 p.m. @ Whittier Masonic Temple (7604 Greenleaf Ave., Whittier) Visit RedCrossBlood.org to make an appointment
- April 14: 10 a.m. - 4 p.m. @ Whittier Area Community Church (8100 Colima Rd., Whittier)
Los Angeles County:
If you have questions and would like to speak to someone, or need help finding medical care, call the Los Angeles County Information line 2-1-1, available 24 hour a day and 7 days a week.
Los Angeles County's Department of Consumer and Business Affairs' Office of Small Business
For information on LA County's work to protect businesses owners, employers, workers, tenants, and consumers.
CALL – 1-800-593-8222
EMAIL - firstname.lastname@example.org
Los Angeles County Workforce Development, Aging and Community Services
For information on services for older adults and adults with disabilities in LA County.
CALL - (213) 738-4004
Los Angeles Regional Food Bank
To seek food assistance or to find out about volunteering to help our communities.
CALL – 323-234-3030
American Red Cross
For information on how to help the American Red Cross increase our regional blood supply during the COVID-19 pandemic.
Federal Resources and Programs
Centers for Disease Control
For the latest federal news, guidelines, and programs aimed at combating COVID-19.
CALL – 1-800-232-4636
U.S. Small Business Administration
For information on and to apply for relief for small businesses and nonprofits including the Disaster Relief Program and Economic Injury Disaster Loans
CALL – 1-800-659-2955
EMAIL - email@example.com
Internal Revenue Service
For information on the July 15 federal tax filing deadline extension.
Individuals - 800-829-1040
Businesses - 800-829-4933
Non-profits - 877-829-5500
For guidance on requirements to protect workers from COVID-19.
Consumer Financial Protections Bureau
Resources and guidance for mortgage relief due to the COVID-19 crisis.
Please follow the below "do's and dont's" to reduce your risk and protect your health.
- Stay home
- Wash hands with soap and water for at least 30 seconds
- See this handwashing guide from LA County for best practices.
- Cover your cough or sneeze with a tissue
- Clean and disinfect frequently touched objects and surfaces
- If soap and water aren't available, use alcohol-based hand sanitizer
- Shake hands
- Touch your face
- Go to the doctor if you aren't sick
- Stockpile masks, gloves, or paper products.
If you are feeling sick:
- Stay Home
- Call your healthcare provider before going to the hospital or urgent care.
- Body aches
- New cough
- Shortness breath
The Centers for Disease Control and Prevention (CDC) has more information about COVID-19 symptoms.
If you, or someone you know, is experiencing mental or emotional difficulty in relation to the impacts of COVID-19, please be assured that there are resources available to help.
Advice from the Centers for Disease Control
The CDC has prepared resources and information for COVID-19 related mental health issues including stress, anxiety, and depression.
Advice from the LA County Department of Public Health
California Crisis Text Line
Text CONNECT to 741741
Los Angeles County Mental Health Crisis Intervention Number